A little bit of sunshine...

A flash from the ivory towers:
CBP is now going to have specialists in different positions throughout the agency. A definite move away from the generalist mentality that has plagued the agency since it's inception. This is definitely a step in the right direction. There is nothing like having the right person in the position for which he has been extensively trained and in the position he favors. Now if CBP could keep from continually adopting policies or practices from the old INS, things would certainly get better.

You know every once in a while a pearl of wisdom comes from on high. Of course if they had listened to us in the first place, we would not be playing catch up.

BT